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Cannot ask with a simple question.

  • 3 antwoorden
  • 1 heeft dit probleem
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  • Laatste antwoord van Matt

florine
florine
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On 9/1/16 at 1:06pm, Thunderbird stopped RECEIVING (migrating?) my emails from Windstream. I CAN send emails through Thunderbird still. I need to bring all emails after the 9/1/16 1:06 pm day and time into Thunderbird. I am 79 and cannot do this alone.

On 9/1/16 at 1:06pm, Thunderbird stopped RECEIVING (migrating?) my emails from Windstream. I CAN send emails through Thunderbird still. I need to bring all emails after the 9/1/16 1:06 pm day and time into Thunderbird. I am 79 and cannot do this alone.

Alle antwoorden (3)

Matt
Matt
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  • Top 10 Contributor
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you probably exsceeded the number of email or the amount of data your provider allocated you for mail on that day. has it started again since then?

florine
florine Vraageigenaar
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No, everything is the same. I still have to get my email from Windstream's mailbox but can send via Thunderbird on emails I originate. I can also reply on Windstream, but hate it.

Matt
Matt
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  • Top 10 Contributor
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Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?