Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book

  • 1 antwoord
  • 2 hebben dit probleem
  • 5 weergaven
  • Laatste antwoord van Zenos

CCPANTHONY
CCPANTHONY
more options

I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

I have an important contact whose emails have started going into spam. How to make sure that a particular sender's emails do NOT go into spam even though she is in my address book?

Alle antwoorden (1)

Zenos
Zenos
more options

"Spam" or "Junk"?

Thunderbird marks suspect mail as Junk. If it's being labelled Spam, or is being put into a folder named Spam then you need to look elsewhere. Most likely your email provider, ISP or your own security software.