Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I downloaded and installed Firefox but it won't open. It is running somewhere as I can see t in task manager, but no browser appears.

  • 3 antwoorden
  • 3 hebben dit probleem
  • 3 weergaven
  • Laatste antwoord van philipp

pirran
pirran
more options

As stated above, FF just won't function. I have tried starting FF in safe mode but it still won't run any kind of browser or application, other than appearing in task manager. I have uninstalled/reinstalled, rebooted, etc, but there's no change. I have a fairly new machine, running windows 10 and i7 core. Chrome and MS Edge are working fine. Help me pls!

As stated above, FF just won't function. I have tried starting FF in safe mode but it still won't run any kind of browser or application, other than appearing in task manager. I have uninstalled/reinstalled, rebooted, etc, but there's no change. I have a fairly new machine, running windows 10 and i7 core. Chrome and MS Edge are working fine. Help me pls!

Alle antwoorden (3)

philipp
philipp
  • Moderator
more options

hi pirran, can you get firefox beta to start? (it recently received a fix for problem you're describing which is apparently hitting a small number of users): https://www.mozilla.org/firefox/channel/desktop/

pirran
pirran Vraageigenaar
more options

Hi Philip thanks for trying to help. I just tried the beta at your link and sure enough it works!! What is this beta then? A new version or what? Thanks very much!!!

philipp
philipp
  • Moderator
more options

firefox beta is a pre-release version where we test bug fixes and changes before they are released to the general audience of firefox users. i think there is going to be a firefox update to 49.0.2 next week that should also contain the fix for the problem you were seeing.