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An error has occured - playing google videos

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I'm unable to play videos on google drive. I can play it on Chrome, explore but not firefox. I want to download a video but can't play the video. pls help.

I'm unable to play videos on google drive. I can play it on Chrome, explore but not firefox. I want to download a video but can't play the video. pls help.

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If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also: