Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Sold one of my laptops; how do I 'unsink' it... clear all bookmarks and ties to my current and ongoing Sync account?

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van the-edmeister

darkhorse890
darkhorse890
more options

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc.

I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences.

When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!!

I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance.

Bren

We LOVE Firefox but have had a few problems with the Sync feature. Sold an older laptop and want to 'unsync' it from our collective account without affecting said account. When I 'disconnect' or 'unsync' it, I do not want to affect any of my collective bookmarks, sync settings, etc. I accidentally discovered that what I do on one system affects all 4 of our systems without allowing for some system differences. When I was trying to delete unrelated bookmarks on our children's computer, those folders and files were deleted from all our machines, which I did not want to do. I found no way to recover once the files were gone. We are proponents of natural health for example which holds no interest to the children, and when I deleted the 'Health' file, 2 years of research sources were lost!!! I am not a computer nerd nor even close to being an accomplished user so we need some help. thank you in advance for your assistance. Bren

Alle antwoorden (1)

the-edmeister
the-edmeister
  • Moderator
more options

Disconnect from Sync thru Options > Sync = Disconnect That will disable your connection with the Sync server where Mozilla stores user data.

And then to get rid of your data on the "sold" laptop by creating a new Profile and then deleting the current Profile. https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles

FYI https://support.mozilla.org/en-US/kb/profiles-where-firefox-stores-user-data