Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Mozilla updates will not install on my hard drive. How can I fix this?

  • 1 antwoord
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

ginniekkat
ginniekkat
more options

Mozilla updates download without a problem. When I am asked if Mozilla can make changes to my hard drive and I click yes, the updates are blocked and I am instructed to make sure that only one version of Firefox is installed. There is only one. I know that this may not be a Firefox problem but if you have had this problem, where do I go from here? Thank you.

Mozilla updates download without a problem. When I am asked if Mozilla can make changes to my hard drive and I click yes, the updates are blocked and I am instructed to make sure that only one version of Firefox is installed. There is only one. I know that this may not be a Firefox problem but if you have had this problem, where do I go from here? Thank you.

Alle antwoorden (1)

FredMcD
FredMcD
more options

Many protection programs have problems with the update stubs. Download Firefox For All languages And Systems {web link}

Separate Issue; Your System Details shows;

Installed Plug-ins

Shockwave Flash 23.0 r0 Shockwave Flash 12.0 r0
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Flash: Grab the uninstaller from here: Uninstall Flash Player | Windows Uninstall Flash Player | Mac

Then reinstall the latest version.

Note: Windows users should download the active_x for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the active_x.

Flash Player Version: 23.0.0. 207 Flash Player (Linux) Version 11.2. 202.644

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only>

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration