Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Browser goes completely black and I have to shut the browser down and go back in, why?

  • 1 antwoord
  • 10 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van philipp

keggarbear
keggarbear
more options

Browser goes black in all tabs, can't do anything, refreshing the tab does nothing. I have to close out the browser completely and restart the browser. it's happening every day and it never just comes back to regular, I have to literally close the browser out. A

Browser goes black in all tabs, can't do anything, refreshing the tab does nothing. I have to close out the browser completely and restart the browser. it's happening every day and it never just comes back to regular, I have to literally close the browser out. A

Alle antwoorden (1)

philipp
philipp
  • Moderator
more options

hi, most likely that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).