Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

installed 50.1.0 , can't uninstall 47.0.2 win 7 x86

  • 2 antwoorden
  • 2 hebben dit probleem
  • 8 weergaven
  • Laatste antwoord van xlcrlee

more options

when I click in Programs and Features in Win7, the uninstall does NOT work for the old 47.0.2

further, I can NOT find out how to put Kaspesky back, in the newy installed 50.1.0 (if i cannot, then i will have to find another non-Mozilla browser! i.e., for me, Kaspersky is more important than Firefox, though otherwiase I like Firefox)

further, further, i don't want the new auto-suggest feature; i want the old system back!!!!

when I click in Programs and Features in Win7, the uninstall does NOT work for the old 47.0.2 further, I can NOT find out how to put Kaspesky back, in the newy installed 50.1.0 (if i cannot, then i will have to find another non-Mozilla browser! i.e., for me, Kaspersky is more important than Firefox, though otherwiase I like Firefox) further, further, i don't want the new auto-suggest feature; i want the old system back!!!!

Gekozen oplossing

Is that a 32 bit Firefox 47 version or a 64 bit version since you currently use a 64 bit Firefox 50 version?

Is that version still present if you check this in "C:\Program Files (x86)?

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

See also:

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

more options

Gekozen oplossing

Is that a 32 bit Firefox 47 version or a 64 bit version since you currently use a 64 bit Firefox 50 version?

Is that version still present if you check this in "C:\Program Files (x86)?

  • (32 bit Windows) "C:\Program Files\Mozilla Firefox\"
  • (64 bit Windows) "C:\Program Files (x86)\Mozilla Firefox\"

See also:

Bewerkt door cor-el op

more options

These problems finally got resolved by using System Restore and making a new download of Firefox 50, which happily now includes KIS!