Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Won't download email at start-up of Thunderbird as of 10:00 last night..

  • 1 antwoord
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van Matt

more options

Email doesn't automatically download from the mail server. I can send emails fine but cannot download from the server and I believe there was a recent update to Thunderbird. Thank you.

Email doesn't automatically download from the mail server. I can send emails fine but cannot download from the server and I believe there was a recent update to Thunderbird. Thank you.

Alle antwoorden (1)

more options

In order for us to better investigate this issue you need to add a little more non-personal information.

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

  • Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?
  • Do you use anti-virus and firewall software? What is the version?
  • Who is the email provider?
  • Who is the internet provider?
  • What is the exact error message?
  • What steps did you take right before this happened?

Please post back with this information and any other questions you might have.