Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Incoming messages bouncing due to being "over quota" even after I have deleted emails and compacted folders. How do I delete emails from server?

  • 4 antwoorden
  • 6 hebben dit probleem
  • 6 weergaven
  • Laatste antwoord van ebrockmeyer

more options

Thunderbird Version 45.3 POP server account

I have deleted thousands of old emails and compacted the folders, but I am still getting incoming messages bounced back to sender due to being over quota. The "leave message on server" box is unchecked in the account settings. Don't know what to do at this point.

Thunderbird Version 45.3 POP server account I have deleted thousands of old emails and compacted the folders, but I am still getting incoming messages bounced back to sender due to being over quota. The "leave message on server" box is unchecked in the account settings. Don't know what to do at this point.

Bewerkt door ebrockmeyer op

Gekozen oplossing

I found several "SENT" emails under the "SENT" folder on the server that needed to be deleted. Problem solved

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

more options

Log into your account at your providers webmail page. Are there still lots of messages there? If so, delete them.

Is there some reason that you changed the default POP operation of downloading messages and removing them from the server? If not go into Account Settings and change that.

more options

Thanks for reply. I logged into providers webmail page and there were only 16 emails in a "junk" folder, that's it.... The page states I have used 97% of my 100mb storage. I did not change the default setting, the box that asks if you want to leave the message on the server has always been unchecked.

more options

Have a look in the spam and delete/trash folders on the server. You may be surprised by what you find.

more options

Gekozen oplossing

I found several "SENT" emails under the "SENT" folder on the server that needed to be deleted. Problem solved