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Running Windows 7 SP1 64-Bit. Attempting to view security cameras through Cisco VSOM 7.5. Keep getting error message about RTSP needs VLC. Downloaded VLC but no

tullochc
tullochc
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Can gain access to system; no issue. Once in system I can see all locations. When I select a camera I receive the error message " 1. “RTSP video is not supported without VLC web plugin”.

Can gain access to system; no issue. Once in system I can see all locations. When I select a camera I receive the error message " 1. “RTSP video is not supported without VLC web plugin”.

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cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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Firefox 52+ releases only support the Shockwave Flash plugin and disable all other plugins. You can consider to use the Firefox 52 ESR release if you need to use other plugins.</p>

Why-do-Java-Silverlight-Adobe-Acrobat-and-other-plugins-no longer work.

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
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As a footnote to the above, you'll need the standard Windows (32-bit) version of ESR, because the 64-bit version only runs Flash and Silverlight.