Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

my computer shows that I am running the lastest version of firefox 52.1.2 32 bit ESR, However several sites say my firefox is outdated Why?

  • 1 antwoord
  • 3 hebben dit probleem
  • 7 weergaven
  • Laatste antwoord van Moses

more options

I have updated Firefox and it shows that I am running the latest version 52.1.2 esr 32 bit. Several sites say that I need to update Fire fox, even after updating it still says I need to update Firefox. What do I need to do to fix this problem? Thank you for your help.

I have updated Firefox and it shows that I am running the latest version 52.1.2 esr 32 bit. Several sites say that I need to update Fire fox, even after updating it still says I need to update Firefox. What do I need to do to fix this problem? Thank you for your help.

Gekozen oplossing

My guess is, the latest Firefox version is at 53.0.3. The ESR version is based on 52, so some wires are getting crossed there.

Is your user agent intact? After checking , its seems not so. Your current user agent (was submitted alongside your question) is User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.25) Gecko/20111212 YFF35 Firefox/3.6.25 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

Notice the Firefox 3.6.25 line. That's not good.

Go into about:config via Firefox's address bar and click the warning saying you'll be careful. Search in the filter box for useragent.override and if there is an entry, delete it (Right click --> Reset)

I also see a user.js file in your Firefox profile folder. Note that user.js is a manually created file (or unintentionally added during your user agent switch). If you did not make this file, please delete it before trying to change about:config prefs.


On another note, did you download the Yahoo optimized version of Firefox as that has the toolbar and such and may be causing issues.

Dit antwoord in context lezen 👍 1

Alle antwoorden (1)

more options

Gekozen oplossing

My guess is, the latest Firefox version is at 53.0.3. The ESR version is based on 52, so some wires are getting crossed there.

Is your user agent intact? After checking , its seems not so. Your current user agent (was submitted alongside your question) is User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.25) Gecko/20111212 YFF35 Firefox/3.6.25 ( .NET CLR 3.5.30729; .NET4.0C) FBSMTWB

Notice the Firefox 3.6.25 line. That's not good.

Go into about:config via Firefox's address bar and click the warning saying you'll be careful. Search in the filter box for useragent.override and if there is an entry, delete it (Right click --> Reset)

I also see a user.js file in your Firefox profile folder. Note that user.js is a manually created file (or unintentionally added during your user agent switch). If you did not make this file, please delete it before trying to change about:config prefs.


On another note, did you download the Yahoo optimized version of Firefox as that has the toolbar and such and may be causing issues.

Bewerkt door Moses op