Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I can't find a plug-in, extension or Web API for McAfee's True Key password manager

  • 3 antwoorden
  • 16 hebben dit probleem
  • 26 weergaven
  • Laatste antwoord van johndrew

johndrew
johndrew
more options

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

True Key add-in is enabled in Internet Explorer, on my Win 10 PC. But True Key is discontinuing support for IE. I don't see any add-on listed for McAfee's True Key (formerly Intel True Key). Is there an add-on, or extension? If so where is it? My browser selction is defaulted to Firefox. Thanks, John

Gekozen oplossing

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi John, it's confusing because I can't seem to find a working link, I can only say that if I go to the True Key home page:

https://www.truekey.com/

And click the white button with Download — It's free then it triggers an extension install. I have attached a composite of the installation sequence. Do you get that?

johndrew
johndrew Vraageigenaar
more options

Thanks for the suggestion. I spent an hour with McAfee support, and there is an issue with True Key & Firefox. Problem escalated. We deleted and re-installed both True Key and Firefox.

johndrew
johndrew Vraageigenaar
more options

Gekozen oplossing

After a third call from McAfee escalated support, they found and installed Firefox add-on - after uninstalling and re-installing True Key. All my logins now work with Firefox.