Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

getting rid of searchmapsnow.com

  • 3 antwoorden
  • 2 hebben dit probleem
  • 4 weergaven
  • Laatste antwoord van Ironmanbart

more options

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

How did this get on my MAC OSX and how do I get rid of it. Sometimes Yahoo shows up. I have deleted from search preferences Yahoo but cannot get rid of searchmapsnow.

Gekozen oplossing

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

Dit antwoord in context lezen 👍 1

Alle antwoorden (3)

more options

Gekozen oplossing

Looks like you've got malware, which you will of course need to get rid of.

Go to the 3-bar menu (or   'Tools') => Addons => Extensions and look for any unfamiliar or suspicious looking extensions. When you find any : remove them.

Also look in : 3-bar menu (or 'Tools') => Options => Advanced => Network tab => Under : 'Offline Web Content and User Data'

However :   most malware will be 'hiding' somewhere , so let's run malware scans :

Further information can be found in this article :
https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners.
They all work differently   -   what one program doesn't pick up, the other might.

Especially for Mac : https://www.malwarebytes.com/mac/

more options

What great advice. I downloaded malwarebytes. Immediately it took care of being sent to places I did not want to go. It always seems to be Yahoo! Makes me never want to go to anything with a Yahoo name.

more options

Forgot to mark response as CHOSEN SOLUTION.

Thanks for such a quick response.