Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox 57.0.2 hangs (Not Responding) when trying to print

  • 1 antwoord
  • 3 hebben dit probleem
  • 11 weergaven
  • Laatste antwoord van WoofGrrrr

more options

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling".

This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620.

I have tried using FF Safe Mode. Same problem.

I will re-install the printer driver to see if that fixes it.

When I try to print a page from Firefox 57.0.2 (64-bit on Windows 10,) after selecting the printer and clicking "Print", I get a dialog that says "preparing..." and then nothing happens. Firefox hangs. Windows 10 says that the app is Not Responding". I have to manually exit. If I look at the print queue, the status is "spooling". This just started happening today. I have had 57.0.2 since it was first offered. The print driver has had no recent update. It is an Epson Workforce WF-3620. I have tried using FF Safe Mode. Same problem. I will re-install the printer driver to see if that fixes it.

Gekozen oplossing

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

I did re-install the driver and related software and that seems to have fixed the problem. Sorry for bothering you all.