Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I tried a solution from 2015 to recover old emails from gmail, but could not get it to work; Tbird did not pick up the inbox mail after transfer

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Toad-Hall

more options

During a W10 update (of which i was unaware), i switched off my laptop. Next time Windows could not start and the only option given was a complete re-installation, which destroyed my Tbird data. There is a note in the Q7A forums about this and i tried it, but Tbird says there are no new messages even though there are over 50 which i transferred out of Gmail "all mail" to inbox. Any further ideas for me?

During a W10 update (of which i was unaware), i switched off my laptop. Next time Windows could not start and the only option given was a complete re-installation, which destroyed my Tbird data. There is a note in the Q7A forums about this and i tried it, but Tbird says there are no new messages even though there are over 50 which i transferred out of Gmail "all mail" to inbox. Any further ideas for me?

Alle antwoorden (1)

more options

re :complete re-installation, which destroyed my Tbird data.

Windows OS should auto create a 'windows.old' folder. Usually this is placed on the Desktop and should contain all Appdata folders; including the Thunderbird profile folders. This is created by Windows to allow you to reinstall Thunderbird and then reinstall old profile.

Do you see a 'windows.old' folder?