Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot get our hughes net email to open up on line using firefox. It will open up using chrome but we try to always use firefox.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 14 weergaven
  • Laatste antwoord van the-edmeister

more options

Within the last week we have not been able to open our email up "online". We can open it up but always have to switch to the Standard Html Version. This always opens our email offline. Working offline will not allow us to send emails. We have been able to open it up online in Chrome but our choice of search engines is Firefox.

Within the last week we have not been able to open our email up "online". We can open it up but always have to switch to the Standard Html Version. This always opens our email offline. Working offline will not allow us to send emails. We have been able to open it up online in Chrome but our choice of search engines is Firefox.

Alle antwoorden (2)

more options

Many site issues can be caused by corrupt cookies or cache.

  • Clear the Cache and
  • Remove Cookies

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

more options

cpotts said

We have been able to open it up online in Chrome but our choice of search engines is Firefox.

Firefox is a web browser (as is Google Chrome), not a "search engine".

Google and Bing are search engines.