How can I restore my old profile on a new computer?
hello, i wanted to move my old TB profile on my newly installed windows 10. i used the method i saw different places like youtube and also the thunderbird help: username/appdata/roaming/thunderbird and i copied the profiles folder and profiles.ini to my usb stick. after installing my new pc i copied both in the original location.
now, the strange thing is: when i opened thunderbird, it was only partially restored. i had originally 6 mail accounts of which one was complete, including the sub-folders one had lost its sub-folders but the 1500 mails from those were now in the inbox and the other 4 accounts had only the last few mails - most mails were lost, just like all sub-folders and the sent-folder.
i found out when i entered a word into the search-bar all the lost mails showed up again, but only as a preview with a few lines. but when i clicked on the preview i only got an empty overview...
so i have some hope left that these mails aren't completely lost... there are some important mails i need for work. there must be a way to get them back... i saw that other users also have this problem but i didn't see a solution anywhere. i use POP for all my mail-accounts. do you need any more informations?
Alle antwoorden (3)
still haven't found a solution...
but with the help of a friend i got a few mails back. i checked the different folders of my mailaccounts in the mail-folder. there i found a few sub-folders of my previous thunderbird and could restore a few mails from there. but this also worked only with a trick, by moving and renaming one mail-folder-dat into an existing complete folder, and moving the just-appeared content into its original newly created folder in its original. an unsatisfactory work-around but the best we could do...
unfortunately most of the sub-folder files were empty or missing completely.
we also didn't understand that the changes in the user-interface didn't have the expected effect in the profile-folder (i.e. that newly created sub-folders show up)... that's all very mysterious...
i'm starting to losing hope to get back all my important mails.
Don't you have your original USB copy? Do you have access to the old computer?
unfortunately i don't have access to my old computer because i installed the new windows on the very same harddisk where thunderbird was before...
i made a profile folder copy on my usb stick where i haven't deleted or changed anything. (i made the changes on another copy on my new desktop).
but i fear that there occured some errors during copying the profile folder in the beginning... not sure...