Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

drop down lists don't open including menu

  • 6 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

more options

Drop-down lists have stopped working. None of them work. So, no good telling me to click MENU - it doesn't open. Bokkmarks list doesn't open. Drop-down lists on websites don't open either.

Drop-down lists have stopped working. None of them work. So, no good telling me to click MENU - it doesn't open. Bokkmarks list doesn't open. Drop-down lists on websites don't open either.

Gekozen oplossing

None of the suggested solutions I found actually worked, because no drop-downs opened, including the menu. However, I solved it in the end by closing Firefox down competely and opening it again - the equivalent of switch it off and on again! Then it re-set itself and it's ok now.

Dit antwoord in context lezen 👍 0

Alle antwoorden (6)

more options

Are you saying this is with Firefox menus and websites also?

Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options

Make sure you run Firefox in desktop mode and not in tablet mode.

more options

Gekozen oplossing

None of the suggested solutions I found actually worked, because no drop-downs opened, including the menu. However, I solved it in the end by closing Firefox down competely and opening it again - the equivalent of switch it off and on again! Then it re-set itself and it's ok now.

more options

That was very good work. Well done. Please flag your last post as Solved Problem so others will know.

BTW: I did tell you to start Firefox in Safe Mode.

more options

But I couldn't start in safe mode because that required selection from a drop down list!

more options

MsToad said

But I couldn't start in safe mode because that required selection from a drop down list!

by holding down the <Shift> (Mac=Options) key, and then starting Firefox.