Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Changing primary email breaks AMO login

  • 2 antwoorden
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van T0astBread

more options

I tried logging into addons.mozilla.org after changing my Firefox account's primary email address and it returned a JSON response saying "Internal Server Error". When I change the email back to the previous primary, login works again. There is no extension or anything blocking the login and attempting to log in from Chrome yields the same results. I also tried revoking the login in the "Devices & Apps" section and logging in again, without success.

Any ideas?

I tried logging into addons.mozilla.org after changing my Firefox account's primary email address and it returned a JSON response saying "Internal Server Error". When I change the email back to the previous primary, login works again. There is no extension or anything blocking the login and attempting to log in from Chrome yields the same results. I also tried revoking the login in the "Devices & Apps" section and logging in again, without success. Any ideas?

Alle antwoorden (2)

more options

Did you try to clear the cookies for this website?

Maybe take this to the Addons forum website.

more options

I have tried clearing the cookies, yes.

Also thanks for redirecting me to the right forum, I opened a thread over there.