Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Changing primary email address of addons.mozilla.org

more options

I want to change my primary email address that I use for submitting addons. I donot have access to current email address. I am unable to sync since it is asking me to verify the old email address. I can login to addons.mozilla.org since I have the login credentials. However I am unable to add a secondary email or change primary email as I have not verified by primary email. Kindly suggest a resolution.

I want to change my primary email address that I use for submitting addons. I donot have access to current email address. I am unable to sync since it is asking me to verify the old email address. I can login to addons.mozilla.org since I have the login credentials. However I am unable to add a secondary email or change primary email as I have not verified by primary email. Kindly suggest a resolution.

Alle antwoorden (1)

more options

Hi anuvk, I don't know how you can change the email address on your Firefox account without having access to the primary.

You can ask on the support forum for the Add-ons site whether there is any way to work around that situation for your AMO account, even if you aren't able to use that Firefox account any more.

https://discourse.mozilla.org/c/add-ons/addons-mozilla-org