Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crash some sites

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van philipp

michael2015
michael2015
more options

Problem: Firefox crashes on some sites 1. Did latest windows 10 update (did not get a lot of choice) 2. The page "www.onlineluisteren.nl" did not play any stations any more, there was a message in Firefox that I should install something from a Windows media something. 3. I followed the link that Firefox provided me and installed the Windows media something update 4. Since then, Firefox page crashes everytime I visit the "www.onlineluisteren.nl" , it shows up for 1 second and it crashes and gives a Firefox error page. 5. Also other sites (I think with media in it?) crash. For example google agenda works


Here the number of the crashreport: bp-8072f515-d0c6-41ca-8ae3-ca6d70190201

n the report this line is red:

Crashing Thread (33), Name: COM MTA Frame Module Signature Source Trust

Ø 8 msvp9dec.dll msvp9dec.dll@0x2022 cfi

Problem: Firefox crashes on some sites 1. Did latest windows 10 update (did not get a lot of choice) 2. The page "www.onlineluisteren.nl" did not play any stations any more, there was a message in Firefox that I should install something from a Windows media something. 3. I followed the link that Firefox provided me and installed the Windows media something update 4. Since then, Firefox page crashes everytime I visit the "www.onlineluisteren.nl" , it shows up for 1 second and it crashes and gives a Firefox error page. 5. Also other sites (I think with media in it?) crash. For example google agenda works Here the number of the crashreport: bp-8072f515-d0c6-41ca-8ae3-ca6d70190201 n the report this line is red: Crashing Thread (33), Name: COM MTA Frame Module Signature Source Trust Ø 8 msvp9dec.dll msvp9dec.dll@0x2022 cfi

Alle antwoorden (1)

philipp
philipp
  • Moderator
more options

hi, unfortunately this kind of issue seems to be a problem for users of windows N editions after the update to windows 10 1809.

we are in contact with microsoft about the problem, this could be a workaround for the tab crashes in the meantime: enter about:config into the firefox address bar (confirm the info message in case it shows up) & search for the preference named media.wmf.vp9.enabled. double-click it and change its value to false.