Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox crashes

  • 1 antwoord
  • 1 heeft dit probleem
  • 12 weergaven
  • Laatste antwoord van FredMcD

more options

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox.

I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates:

985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

There really are no reasons I can find, but as there are numerous times that Firefox crashes. I end up having to use the task manager to close Firefox. I tried to submit Unsubmitted Crash Reports but they failed. Here are their ID's and dates: 985dded6-c4da-4209-b4b4-016fcbf58a6e 3/27/2019, 11:14 AM 8f575d62-343e-46c7-8aef-664fa5e87870 3/26/2019, 8:54 PM 16fb6ce9-e9f2-4e99-af01-ec1b6f814a11 3/24/2019, 10:56 PM 0bf423be-9036-44ac-b213-017a5af98b3d 3/24/2019, 10:49 PM 7eefebea-996c-42fe-9558-c0217365c112 3/24/2019, 12:59 AM db49f439-d441-44af-8676-927d32fe43cd 3/20/2019, 9:27 PM aeea3553-3c14-478c-86dd-5c12320911c5 3/20/2019, 9:23 PM a13fe645-755e-4f96-842b-8670906a963f 3/20/2019, 9:22 PM d337d6de-3fbe-41c3-aaa2-041708e16f3f 3/20/2019, 8:48 PM 5a3ccba5-c82a-4720-a507-e72695089ab0 3/20/2019, 2:12 PM 8617c3ef-b36e-45b1-b862-ecf95ce339ed 3/19/2019, 9:10 AM 1d39fc8a-1e98-4383-9584-ddf4ed839efc 3/19/2019, 6:55 AM 39519f5b-e9cb-4983-87d7-fe3085898074 3/18/2019, 11:28 AM b2cc5ff3-2a4b-4b0c-a2d2-4ef008baeefd 3/17/2019, 8:53 PM 97595015-cb9e-4b3f-ac44-c3f475677d0f 3/16/2019, 8:09 PM f8d58761-b783-44e7-bd98-a68636e1c5a1 3/15/2019, 10:09 PM 84b72060-6471-4bc6-b6c3-792aa0fe941f 3/15/2019, 7:31 PM eaa2af62-83eb-4598-8300-647ab3440964 3/14/2019, 11:39 PM 2e0ec343-5102-44fe-a260-0138283c2d49 3/14/2019, 1:13 AM a52c9ad6-a9cc-4d15-9943-3a17dfa7047b 3/13/2019, 12:22 AM 05336264-1911-41a1-b26e-d2760300b365 3/13/2019, 12:11 AM

Alle antwoorden (1)

more options

Those crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support