1Password and other addons will not download and install. What happened and how do I fix this?
When trying to install 1Password I get a message that download file is corrupt. This is new. I have been using 1Passowrd with firefox for years. Safari works fine.
edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)
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Gekozen oplossing
hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.
mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:
- Go to [=] > Options > Privacy & Security.
- Make sure Allow Firefox to install and run studies is check marked.
if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.
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Gekozen oplossing
hi noah, please see the banner at the top of the support page - unfortunately there's a technical issue (an expired certificate used for addon verifications) today.
mozilla is already rolling out a hotfix for this problem, using the studies system. you can check if you have studies enabled:
- Go to [=] > Options > Privacy & Security.
- Make sure Allow Firefox to install and run studies is check marked.
if you had the preference disabled, reenable it temporarily and restart the browser. after your add-ons have been re-enabled you can disable the setting again.
Super support - thank you all. I am back and happy.
thank you for your kind feedback :))