Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I've tried everything, and Firefox is still slow to start and keeps crashing. Any advice would be appreciated.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van cor-el

more options

Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

Every time I start up Firefox it takes a very long time to load and it keeps crashing and freezing. I have tried everything that the troubleshooting pages suggest, but I'm still having problems. Any help would be appreciated.

Alle antwoorden (2)

more options

Hi Kafreeman1076,

Sorry to hear about those problems with crashing and freezing. I take it you already looked into some of the knowledge based articles but I will link them just in case :

Troubleshooting article for crashing: Troubleshoot Firefox crashes (closing or quitting unexpectedly) {link}

Does it freeze/hang at startup? Firefox keeps crashing at startup {link}

Have you experienced crashes in Safe Mode?

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that start with "bp-".

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the report ID of recent crash reports on the "Help -> Troubleshooting Information" (about:support) page.

  • click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

Alternatively you can open about:crashes via the location/address bar.

See also: