Crashes Mac, OK in Safe Mode

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Laatste antwoord van FredMcD

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24-09-2019 07:17

FF 69.0.1, OSX 10.12.6, everything browser is updated. Frequent crashes in normal mode, even with all addons disabled. Stable in Safe Mode. I've been through the entire troubleshooting article and handled everything except the OS, which I can't do because of other software requirements. Crashes are hard OS crashes & reboots, not FF Crash Reporter. Most often is 'plugin_container' and less often 'kernel_task'. System is completely stable without FF running and with FF in Safe Mode. Is there anything else I can do? I deeply depend on my browser, have used FF since inception and would like to not switch to "that which is not evil" (which I'm having to use here because moz.org wouldn't let me log in in Safe Mode in FF).

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Bewerkt door andrewm1 op 25 september 2019 13:48:43 PDT

Answer 1 · 2019-09-24 07:17:37

WMagicModel

24-09-2019 08:46

Hi andrewm1,

This may not solve your hard crashes, however Firefox Nightly may be a good alternative if you are unable to access websites in Safe Mode with Firefox.

I will look into your crashes further.

Answer 2 · 2019-09-24 07:17:37

FredMcD

24-09-2019 10:14

It could be Hardware Acceleration. How to disable Hardware Acceleration {web link}

Answer 3 · 2019-09-24 07:17:37

andrewm1 Vraageigenaar

24-09-2019 11:13

That was part of the steps I already took starting with the KB troubleshooting article, going through the not In Safe Mode and extensions & hardware articles.