Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

PR_END_OF_FILE_ERROR

  • 4 antwoorden
  • 3 hebben dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

Hello Team, Recently after our Firefox browsers updated to version 69.0.3 (64-bit), we are unable to open some of our internal sites - the error received is Secure Connection Failed - PR_END_OF_FILE_ERROR. With other browsers like Chrome or Edge the issue is not presented - only with Mozilla. We tried creating new profile in Mozilla, checked the SSL and TLS settings of Mozilla also. Can you help us troubleshooting this ? Screenshot attached.

Hello Team, Recently after our Firefox browsers updated to version 69.0.3 (64-bit), we are unable to open some of our internal sites - the error received is Secure Connection Failed - PR_END_OF_FILE_ERROR. With other browsers like Chrome or Edge the issue is not presented - only with Mozilla. We tried creating new profile in Mozilla, checked the SSL and TLS settings of Mozilla also. Can you help us troubleshooting this ? Screenshot attached.
Gekoppelde schermafbeeldingen

Bewerkt door radostin.todorov op

Alle antwoorden (4)

more options
more options

The internal site was opening without problems - in Mozilla, before the latest update of the browser. And as I described - its opening without problem in other browsers - that makes me think that the ISP maybe has nothing related with the issue ?

more options

Did you check out the Bing link?

more options

This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup..