Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

I cannot see the headers on messages in my InBox & other folders though they are there

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van toinette1

toinette1
toinette1
more options

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

My InBox looks blank but if I click on a row I can read the email that's there: I just can't see any header information. I have moved most emails into archive folders and the messages show up properly there - for the most part, as the folder I named 2020 has the same problem as my InBox. As well, I moved email messages from my Sent box, where they were visible, to an archive folder and I can't see them there. I have tried the usual: using properties /repair option for my InBox and other folders that don't show email message header information, as well as compressing folders, removing large #s of emails, emptying them then repairing them; etc. Nothing has worked so far. I fear that I will have to use a different email client if I can't resolve this. I can see my emails on my mobile phone so this is a Thunderbird-specific issue.

Gekozen oplossing

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

toinette1
toinette1 Vraageigenaar
more options

Gekozen oplossing

This is no longer a problem :-)! I thought that using the 'repair' option would repair damaged folder index .msf files, but it did not. I finally found my thunderbird .msf files on my hard drive and with Thunderbird shut down, I deleted the ones that got corrupted. When I rebooted Thunderbird, I could see my emails again as it created new .msf files.