Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

How do I disble the "Locating and Installing Your Downloads" pop-up window?

  • 3 antwoorden
  • 1 heeft dit probleem
  • 22 weergaven
  • Laatste antwoord van Wesley Branton

more options

How do I turn this pop-up off?

How do I turn this pop-up off?
Gekoppelde schermafbeeldingen

Gekozen oplossing

Does this message still appear when running Firefox in Safe Mode?

The main way that you can tell this is not a message that comes from Firefox is that the logo in the message window is incorrect. It's displaying an old logo that Firefox hasn't used for months. I suspect that something else (like an add-on or other piece of software) is generating this message for you.

Dit antwoord in context lezen 👍 0

Alle antwoorden (3)

more options

That does appear to be window that's actually from Firefox. Rather, it appears that whatever website you are downloading from puts that on their website to help users find the download.

Since it's part of the website design, not Firefox itself, you would have trouble preventing that window from appearing.

more options

It happens on multiple websites and started after the last Firefox update.

more options

Gekozen oplossing

Does this message still appear when running Firefox in Safe Mode?

The main way that you can tell this is not a message that comes from Firefox is that the logo in the message window is incorrect. It's displaying an old logo that Firefox hasn't used for months. I suspect that something else (like an add-on or other piece of software) is generating this message for you.