Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Mozilla is not allowing to visit and download files from wetransfer.com

more options

Hi! Good Evening!

I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com

Please Help.

Hi! Good Evening! I've received a mail from one of my client through wetransfer.com. Currently Mozilla is not allowing to visit and download files from wetransfer.com Please Help.
Gekoppelde schermafbeeldingen

Alle antwoorden (1)

more options

Hi Arunvm, the PR_CONNECT_RESET_ERROR message indicates that either the server or a router/firewall between Firefox and the server terminated the connection attempt (sent a RST).

One possible reason for this is if Firefox and the server cannot agree on SSL encryption parameters. That either would exclude all Firefox users (server settings issue) or it could be caused by changes you made in about:config (probably not?).

Another possible cause is a "filter" of some kind between Firefox and the server (e.g., corporate proxy, parental controls).

Can you retrieve the file in Edge for now?