Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Firefox sync erased my Metamask account with all the money.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 6 weergaven
  • Laatste antwoord van cor-el

g.zobern
g.zobern
more options

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not. When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back. How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet? Thanks in advance for your help!

Alle antwoorden (2)

FredMcD
FredMcD
more options

Apparently you were using the same account data, and so sync used one over the other. I suggest you log into the other account and use the 'Forgot Password' link. After, see if you can change the account name. Otherwise, disable sync.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.