Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot subscribe to folders.

more options

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look at the folders and all but a handful of them were gone. I checked on the server and the folders are still there, so I right-clicked clicked on the email account and selected "subscribe". All of my missing folders are there, but un-checked. When I try to check them, the checkmark won't "stick".

https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-16-15-35-39-4db039.png

I uninstalled Thunderbird and manually removed all of its directories form my PC, then removed all references to Thunderbird from the registry, restarted the machine and reinstalled Thunderbird. When I re-added the email account, the same thing happened. I cannot subscribe to most of my folders.

What gives?

Today while using Thunderbird, I noticed that a bunch of emails that should be being placed into folders, were coming into the inbox instead. I expanded the inbox to look at the folders and all but a handful of them were gone. I checked on the server and the folders are still there, so I right-clicked clicked on the email account and selected "subscribe". All of my missing folders are there, but un-checked. When I try to check them, the checkmark won't "stick". https://user-media-prod-cdn.itsre-sumo.mozilla.net/uploads/images/2020-09-16-15-35-39-4db039.png I uninstalled Thunderbird and manually removed all of its directories form my PC, then removed all references to Thunderbird from the registry, restarted the machine and reinstalled Thunderbird. When I re-added the email account, the same thing happened. I cannot subscribe to most of my folders. What gives?
Gekoppelde schermafbeeldingen

Alle antwoorden (1)

more options

Still looking for a fix. I have switched back to Outlook for now and, though it has much improved in the years since I last used it, I miss my thunderbird.