Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Account Settings -> Copies & Folders -> When sending message... Place a copy in... NOT WORKING PROEPRLY

  • 4 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van terebonk

more options

Hello!

I have the following option UNCHECKED: Account Settings -> Copies & Folders -> When sending message... Place a copy in:. But when I send email, the copy still goes to Sent folder. I'm using Thunderbird 68.12 (Windows). Can anyone help with this problem? Was working fine in previous versions. Thank you!

Hello! I have the following option UNCHECKED: Account Settings -> Copies & Folders -> When sending message... Place a copy in:. But when I send email, the copy still goes to Sent folder. I'm using Thunderbird 68.12 (Windows). Can anyone help with this problem? Was working fine in previous versions. Thank you!

Bewerkt door terebonk op

Gekozen oplossing

Try it with any other account besides Protonmail and see if TB works as expected. If Protonmail is forcing the saving of sent messages, which you don't want, you could set the account to 'Place a copy in' the Trash folder.

Dit antwoord in context lezen 👍 0

Alle antwoorden (4)

more options

If the account is with gmail or outlook.com, and possibly others, sent messages are automatically copied to the Sent folder by the mail service, which is why 'Place a copy in' is unchecked. Who is the mail provider?

more options

No, it's with Protonmail, and message is placed to Sent folder by Thunderbird, I can see briefly the following message from Thunderbird: "Copying message to Sent folder..."

more options

Gekozen oplossing

Try it with any other account besides Protonmail and see if TB works as expected. If Protonmail is forcing the saving of sent messages, which you don't want, you could set the account to 'Place a copy in' the Trash folder.

more options

Thank you, I guess, I'll do just that with Trash folder.