Join the Mozilla’s Test Days event from 9–15 Jan to test the new Firefox address bar on Firefox Beta 135 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

"Sorry, We're having trouble getting your pages back" upon initial FF launch

  • 1 antwoord
  • 1 heeft dit probleem
  • 4 weergaven
  • Laatste antwoord van cor-el

kn3tnm
kn3tnm
more options

I get Subject Error page upon initial launch. I tried the going to about:config and confirming the browser.sessionstore.max_resumed_crashes was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

I get Subject Error page upon initial launch. I tried the going to about:config and confirming '''the browser.sessionstore.max_resumed_crashes''' was set to 1. I also made sure I Quit FF before shutdown. (No FF tasks in Task manager) Neither of these worked for me. Running the current version of Windows 10.

Alle antwoorden (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can check if you have a user.js file in the Firefox profile folder that sets the browser.sessionstore.resume_session_once pref to true.

  • browser.sessionstore.resume_session_once

You can check for problems with the sessionstore.jsonlz4 file in the Firefox profile folder that stores session data.

  • delete sessionstore.jsonlz4 and sessionstore.js

When sessionstore.jsonlz4 is deleted you lose pinned-tabs and open tabs and you will have to recreate them, so if necessary make a note or bookmark them. sessionstore.jsonlz4 is only present in the Firefox profile folder when Firefox is closed.

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.