Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Can't log into Amazon account in Firefox.

  • 1 antwoord
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van FredMcD

kingn
kingn
more options

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome.

Any help appreciated. Thanks.

When I try to log in to my Amazon account, I get to the password box, and it is filled with dots that can't be erased so I can't enter my password. Efforts to reset my password fail because the code sent by Amazon to my phone can't be entered because the password box is filled with dots. I can log in just fine from Chrome. Any help appreciated. Thanks.

Alle antwoorden (1)

FredMcD
FredMcD
more options

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}