Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Restoring email, contacts, photos, etc

  • 1 antwoord
  • 1 heeft dit probleem
  • 7 weergaven
  • Laatste antwoord van JoyceAbbott

JoyceAbbott
JoyceAbbott
more options

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Windows 7 crashed. Bought a new Win 10 machine. External hard drive had weekly MozBackups of Thunderbird profile. Latest backup was "Thunderbird 78.4.3 (en-US) - 2020-11-19.pcv" and is 2.22 GB in size. Currently have Thunderbird 78.5.0 installed on Win10 Machine. When I try to import the file, it seems to be importing everything, then when I look to see the imported data there isn't any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.

Alle antwoorden (1)

JoyceAbbott
JoyceAbbott Vraageigenaar
more options

It looks like my post was truncated - this seems be missing: any. Also tried importing the previous week's backup with same results. I also have a backup of the profile directory, but not the path info, unless it is in the profile. Any thoughts? I saw in one posting suggesting I could copy the profile into place, but would need to edit paths. If so, any clues as to which files I would have to edit. Thanks.