Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Cannot receive messages nor save sent messages when using ESET NOD32

  • 4 antwoorden
  • 1 heeft dit probleem
  • 2 weergaven
  • Laatste antwoord van evnorm

evnorm
evnorm
more options

Since Thunderbird was updated, I stopped receiving messages on the program and cannot save sent messages to "sent messages" folder. I have tried rebooting the computer and restarting Thunderbird. Can only get email by going to the gmail.com website. Much prefer to use T-bird. Help me, please.

Since Thunderbird was updated, I stopped receiving messages on the program and cannot save sent messages to "sent messages" folder. I have tried rebooting the computer and restarting Thunderbird. Can only get email by going to the gmail.com website. Much prefer to use T-bird. Help me, please.

Bewerkt door Wayne Mery op

Alle antwoorden (4)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Are you using ESET security/AV ?

evnorm
evnorm Vraageigenaar
more options

Yes. Have been using ESET for more than two years and Thunderbird for more than ten years.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

evnorm
evnorm Vraageigenaar
more options

Thanks for your help. Link solved problem.