Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Thunderbird can't be updated

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van Wayne Mery

fnogues1
fnogues1
more options

When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update".

The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email.

What should I do?

I use Windows 10 education

When I try to update the program, during the installation, I get the following message "You must restart your computer to complete a previous Thunderbird update". The thing is that I have restarted ten times and it gives the same message in a loop without updating anything. I have been unable to access my accounts or migrate to another alternative email. What should I do? I use Windows 10 education

Alle antwoorden (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Does https://support.mozilla.org/en-US/questions/1161878#answer-973284 help?