Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Pop Email account no longer asks for email

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van rlkerns

rlkerns
rlkerns
more options

Last received email on pop account was on 12/30/2020. Since then, pop emails are not retrieved. Wireshark reveals that a connection is established with the email server. However, Thunderbird doesn't ask for the mail. Eventually, the connection just times out. Changing servers for the same pop email account results in the same sequence, server connection established, no ask for the emails. All other devices receive email from this pop account just fine.

So, why is Thunderbird no longer asking for the emails ?

Thanks!

Last received email on pop account was on 12/30/2020. Since then, pop emails are not retrieved. Wireshark reveals that a connection is established with the email server. However, Thunderbird doesn't ask for the mail. Eventually, the connection just times out. Changing servers for the same pop email account results in the same sequence, server connection established, no ask for the emails. All other devices receive email from this pop account just fine. So, why is Thunderbird no longer asking for the emails ? Thanks!

Gekozen oplossing

Not using ESET/NOD32. THanks for the info though.

I ended up deleting the account and recreated it using IMAP rather than POP. Account now works.

Regards.

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

rlkerns
rlkerns Vraageigenaar
more options

Gekozen oplossing

Not using ESET/NOD32. THanks for the info though.

I ended up deleting the account and recreated it using IMAP rather than POP. Account now works.

Regards.