We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Crash Help. @ nvumdshim.dll | igd10umd32.dll

  • 1 antwoord
  • 1 heeft dit probleem
  • 17 weergaven
  • Laatste antwoord van sfhowes

tqjrtqjr
tqjrtqjr
more options

For some time now, my Thunderbird keeps crashing. I have tried uninstalling and re-installing.

Have also tried removing all add-ons.

I use windows 7 and my crash id is;

Crash ID: bp-e71e6e20-2f35-47e8-b9dc-2edea0210105

Any help would be greatly appreciated.

Am at my whits end.

For some time now, my Thunderbird keeps crashing. I have tried uninstalling and re-installing. Have also tried removing all add-ons. I use windows 7 and my crash id is; Crash ID: bp-e71e6e20-2f35-47e8-b9dc-2edea0210105 Any help would be greatly appreciated. Am at my whits end.

Bewerkt door Wayne Mery op

Gekozen oplossing

The crash report points to NVIDIA drivers. First, try toggling the hardware acceleration setting in Options/General/Indexing, then restart TB. If it still crashes, consider updating the NVIDIA drivers if possible.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

The crash report points to NVIDIA drivers. First, try toggling the hardware acceleration setting in Options/General/Indexing, then restart TB. If it still crashes, consider updating the NVIDIA drivers if possible.