Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

SMTP trouble

  • 1 antwoord
  • 2 hebben dit probleem
  • 10 weergaven
  • Laatste antwoord van sfhowes

weatherbird1111
weatherbird1111
more options

I recently downloaded Thunderbird and set up my personal email and business emails . My personal one works perfectly but my business one can receive but not send emails both are roadrunner accounts with mail.twc.com settings for both emails and the one smtp server

I recently downloaded Thunderbird and set up my personal email and business emails . My personal one works perfectly but my business one can receive but not send emails both are roadrunner accounts with mail.twc.com settings for both emails and the one smtp server

Gekozen oplossing

Do you have two smtp servers that have the same settings except for the User Name (email address), or are both accounts sending through the same server (with the personal User Name)? Right-click an account in the Folder Pane, Settings, and look for Outgoing Server (SMTP) in the right pane. Click Edit SMTP server... to compare the User Name with the User Name of the account. Add additional smtp servers in Outgoing Server (SMTP) at the bottom left of Account Settings if necessary, then point each account to the correct smtp.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

Do you have two smtp servers that have the same settings except for the User Name (email address), or are both accounts sending through the same server (with the personal User Name)? Right-click an account in the Folder Pane, Settings, and look for Outgoing Server (SMTP) in the right pane. Click Edit SMTP server... to compare the User Name with the User Name of the account. Add additional smtp servers in Outgoing Server (SMTP) at the bottom left of Account Settings if necessary, then point each account to the correct smtp.