Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Certain secure connection failures will result in a Did Not Connect: Potential Security Issue error page.

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van cor-el

more options

Hello everyone,

yesterday, out of the blue, Firefox is giving me this error page when I try to access to Google search, Amazon or Ebay . Other websites are still working properly. I always get this error and it doesn't let me move forward. I looked around to see any fixing at this problem, but nothing seems to help my case. I tried to reinstall it, clearing story, clearing cache, deleting the antivirus, firewalls, going into setting..really I tried everything. Nothing work. Any help? Thank you

Hello everyone, yesterday, out of the blue, Firefox is giving me this error page when I try to access to Google search, Amazon or Ebay . Other websites are still working properly. I always get this error and it doesn't let me move forward. I looked around to see any fixing at this problem, but nothing seems to help my case. I tried to reinstall it, clearing story, clearing cache, deleting the antivirus, firewalls, going into setting..really I tried everything. Nothing work. Any help? Thank you

Alle antwoorden (2)

more options

What error? Did you post a screenshot?

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!

more options

You can check the connection settings.

  • Options/Preferences -> General -> Network: Connection -> Settings

If you do not need to use a proxy to connect to internet then try to select "No Proxy" if "Use the system proxy settings" or one of the others do not work properly.

See "Firefox connection settings":