Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Problem with Xfinity.com website

  • 1 antwoord
  • 1 heeft dit probleem
  • 77 weergaven
  • Laatste antwoord van jonzn4SUSE

more options

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen.

This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1

Any help would be greatly appreciated

Bill

Lately I've noticed that I cannot log on to the Xfinity.com website. The home page displays and the login screen allows entry of login ID, but then the screen blacks out and shows only 3 dots that move slightly to show something is happening. Eventually, the site times out and goes back to the login screen. This happens on my laptop. It is running Firefox version 86 under Ubuntu Linux. I have tried this on another computer running Windows 10 and get the same result, unless I use Microsoft's browser. Firefox loads the Xfinity site correctly on my Android phone, version 86.1.1 Any help would be greatly appreciated Bill

Gekozen oplossing

Can post a similar screenshot? Did you check to see if there are cookies being blocked? How about safe mode?

Firefox safe mode:

Click the menu button menu , click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.

Dit antwoord in context lezen 👍 0

Alle antwoorden (1)

more options

Gekozen oplossing

Can post a similar screenshot? Did you check to see if there are cookies being blocked? How about safe mode?

Firefox safe mode:

Click the menu button menu , click Help and select Restart with Add-ons Disabled…. Firefox will start up with the Firefox Safe Mode dialog.