Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Frequent requests for password

  • 3 antwoorden
  • 1 heeft dit probleem
  • 5 weergaven
  • Laatste antwoord van christ1

spruce18b
spruce18b
more options

I receive requests to enter a password for Mozilla every few minutes. Following the advice on support.mozilla.com, I navigated to Tools, Account Settings, and in the left pane, clicked "Outgoing Server" but nowhere could I find the command, "Security and Authentication" or a place to deselect "Use name and password". Could someone please tell me how to stop frequent request to send a password? I have eight email accounts in Thunderbird and I am running Thunderbird 78.8.1 (32 bit) on Windows 10.

Thanks

spruce18b

I receive requests to enter a password for Mozilla every few minutes. Following the advice on support.mozilla.com, I navigated to Tools, Account Settings, and in the left pane, clicked "Outgoing Server" but nowhere could I find the command, "Security and Authentication" or a place to deselect "Use name and password". Could someone please tell me how to stop frequent request to send a password? I have eight email accounts in Thunderbird and I am running Thunderbird 78.8.1 (32 bit) on Windows 10. Thanks spruce18b

Alle antwoorden (3)

christ1
christ1
  • Top 25 Contributor
more options

You can tell Thunderbird to remember the password. Note the check box in the password prompt pop up.

spruce18b
spruce18b Vraageigenaar
more options

Yes, thank you christ1. Now I find that I can launch Thunderbird and access all eight accounts without entering any password except the master password.

I would like to revert to the previous setting which required a separate password for each account, and then never again unless I closed Thunderbird completely. Is it possible to return to the previous arrangement?

Thanks

spruce18b

christ1
christ1
  • Top 25 Contributor
more options
I would like to revert to the previous setting which required a separate password for each account ...

This has always been the case, and hasn't changed in ages.

... and then never again unless I closed Thunderbird completely.

It doesn't work that way. You can either enter your password manually whenever it is required, or you can tell Thunderbird to remember your password, so that you don't have to type it again and again. That doesn't change the fact that you do need a password in the first place. It cannot be disabled.

Now I find that I can launch Thunderbird and access all eight accounts without entering any password except the master password.

The master password protects your account passwords. It is a useful security measure. When you're being prompted for the master password (now called primary password) you did deliberately set the master password at some point. You can remove the master password if this is what you want, but it's not recommended.