Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Only on firefox I can't select options in <select>, on the product page of my website

  • 3 antwoorden
  • 1 heeft dit probleem
  • 3 weergaven
  • Laatste antwoord van cor-el

more options

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP


reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

The checkbox on my site is inactive only in the firefox browser, chrome and edge works normally. The site was made in wordpress, and the theme is OceanWP reference image - https://snipboard.io/MzKwuU.jpg site - https://lojadaslenteseoculos.com.br/produto/acuvue-oasys-transitions-copia-copia-123/

Alle antwoorden (3)

more options

Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

more options

The two div elements containing the form controls have this class name: woosg-product-unpurchasable

I think that is why they are grayed out and maybe it affects the form control functionality as well?

more options

This page also doesn't look very well for me in Firefox.