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Thunderbird spinning. [win10]

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I opened up my emails this morning and the world circle just keeps going around and around. It will not load my emails and stop trying to load. Please help. ~Sue

I opened up my emails this morning and the world circle just keeps going around and around. It will not load my emails and stop trying to load. Please help. ~Sue

Bewerkt door Wayne Mery op

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Hello there dsaffolter Sue. We have read your message. We try to help you.

Can you still use the Thunderbird interface?

try to start thunderbird in safe mode go to the option startup thunderbird with all addons disabled / extensions in the menu. if thunderbird in safe mode responds as normal working again then try to find out which addon could be interfering with this and manually check which one it could be or is.

Otherwise there could be other interfering options like scanning av programs or updates for software being the slowing down factor of this issue.

https://support.mozilla.org/en-US/kb/safe-mode-thunderbird

https://support.mozilla.org/en-US/kb/thunderbird-add-ons-frequently-asked-questions


Greetings Firefox volunteer.

Bewerkt door День сумо op