Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Disappearance of message after filtering

  • 1 antwoord
  • 1 heeft dit probleem
  • 19 weergaven
  • Laatste antwoord van Matt

jjsfb
jjsfb
more options

On an exchange account with the owl addon, since update to TB91, launching a filter to tag some emails, make them disappear from the list. They are still in the inbox in the webmail access to the exchange account. It looks like they are masked in TB The filter is very simple : a few OR conditions on name of senders, only one action tag with a preset tag - is there a way to unmask emails ? - is this a bug from the filter ? - is this a bug from owl addon ? Thanks for helping me

On an exchange account with the owl addon, since update to TB91, launching a filter to tag some emails, make them disappear from the list. They are still in the inbox in the webmail access to the exchange account. It looks like they are masked in TB The filter is very simple : a few OR conditions on name of senders, only one action tag with a preset tag - is there a way to unmask emails ? - is this a bug from the filter ? - is this a bug from owl addon ? Thanks for helping me

Alle antwoorden (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

I would guess this is an owl issue, but you could try right clicking the folder, selecting properties and then the repair function to re-index the folder. This might bring them back into view and will offer additional data points for the OWL people to assist you.