Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Colorway Software???

vol1970
vol1970
more options

WHY did I get a screen from Colorway Software when I opened my browser this morning.

I was unable to close my Firefox browser.

I could not use my browser. Why was use of my Firefox blocked?

The messages were to click on a button to use Colorway or to use my original theme.

This looks like a SCAM or TROJAN attack.

WHY DID THIS COME UP??????

Can I trust Firefox to be safe???

Gary

WHY did I get a screen from Colorway Software when I opened my browser this morning. I was unable to close my Firefox browser. I could not use my browser. Why was use of my Firefox blocked? The messages were to click on a button to use Colorway or to use my original theme. This looks like a SCAM or TROJAN attack. WHY DID THIS COME UP?????? Can I trust Firefox to be safe??? Gary

Alle antwoorden (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Hi Gary, randomly selected users got a Colorways promo after their Firefox 94, 95, or 96 updates (example screenshot attached). Nothing to worry about, and you could have dismissed the overlay by tapping the Esc key. (As a Windows user, my longtime "first thing to try" to cancel a dialog.)

More info on Colorways themes: Personalize Firefox with Colorways.