Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

Email set up

  • 2 antwoorden
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van msl55

msl55
msl55
more options

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

Downloaded Thunderbird on Widows 10 PC. Attempted to set up account on att.net/Yahoo email. It automatically found inbound/outbound settings etc. but would not connect. Got the configuration, password or whatever error message. 4 hrs researching and looking for support help. Nada. Windows Mail works, for what little it offers. Passwords are correct. Seems since ATT split from Yahoo mail, Win Live Mail was discontinued and “Currently AT&T” is the operating entity, things are less than ideal. Was hoping Mozilla Thunderbird would be the answer.

Gekozen oplossing

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

Dit antwoord in context lezen 👍 0

Alle antwoorden (2)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Gekozen oplossing

Are you using a secure mail key in TB in place of the account password?

https://www.att.com/support/article/dsl-high-speed/KM1010523/

msl55
msl55 Vraageigenaar
more options

Solved. Yes, creating and using the secure key at MYATT worked. My problem was I couldn't delete my old secure key, so it would not accept a new secure key. Waited a day, and the next time I signed into ATT, I WAS able to delete the old key. Creating a new key was straightforward, and Thunderbird signed right in. Thanks.