Avatar for Username

Zoeken in Support

Vermijd ondersteuningsscams. We zullen u nooit vragen een telefoonnummer te bellen, er een sms naar te sturen of persoonlijke gegevens te delen. Meld verdachte activiteit met de optie ‘Misbruik melden’.

Meer info

Deze conversatie is gearchiveerd. Stel een nieuwe vraag als u hulp nodig hebt.

backed up files do not work for Thunderbird or Firefox

  • 1 antwoord
  • 1 heeft dit probleem
  • 1 weergave
  • Laatste antwoord van sfhowes

gus85032
gus85032
more options

1. Computer using all the time was having HD problems & I backed up Firefox & Thunderbird files 2. Had old (2 yrs) computer with Firefox & Thunderbird, updated both programs 3. Removed data files from old computer & placed the new files in Profiles Folder of working computer 4. Both Firefox & Thunderbird did not work. 5. Erased Thunderbird & Firefox & reloaded and both say there is no data and will not even start. They start to load but never fully load after it tells me there is no data files and I placed the new files in the Profiles Folder. 6. If I cannot even get the programs to start, and start a brand new Firefox & Thunderbird I'm lost on what to do?

1. Computer using all the time was having HD problems & I backed up Firefox & Thunderbird files 2. Had old (2 yrs) computer with Firefox & Thunderbird, updated both programs 3. Removed data files from old computer & placed the new files in Profiles Folder of working computer 4. Both Firefox & Thunderbird did not work. 5. Erased Thunderbird & Firefox & reloaded and both say there is no data and will not even start. They start to load but never fully load after it tells me there is no data files and I placed the new files in the Profiles Folder. 6. If I cannot even get the programs to start, and start a brand new Firefox & Thunderbird I'm lost on what to do?

Alle antwoorden (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Try this: create a new profile from Help/More Troubleshooting, about:profiles, name it, click Choose folder..., Browse... and select your old profile folder, and see if your old data and settings are shown.